What sort of support does Concordia provide before, during and after the project? Pre-departure we will assist you with: Organising flights Sorting VISAs Discuss with you your training needs and arrange training sessions for you and your group You are also welcome to call or email the team with any questions or queries. During the Project: Concordia Leader for extra support 24 hour emergency contact and support After the Project: De-briefing with your leaders & volunteers Listening to your opinions on the project – what was great and what could be improved Updating you with feedback from the individuals you assisted on the project – we know how important it is that volunteers feel they have made a lasting impact